Shipping policy
Scoot Motion Shipping Policy (Valid for in-stock items only)
At Scoot Motion, we understand the importance of fast and reliable delivery of your Citycoco and electric scooters, as well as your spare parts and accessories available in stock. Our commitment to customer satisfaction is reflected in our delivery process, designed to give you the best possible experience.
Delivery of Electric Vehicles by DB SCHENKER
In France: We are proud to offer you fast delivery in metropolitan France for electric vehicles in stock. Your Citycoco or electric scooter will be at your home within 24 to 48 hours, which means that you will soon be able to enjoy your new means of electric mobility.
In the Rest of Europe: If you are located in Europe, we guarantee fast delivery within 4-5 working days for electric vehicles in stock. No matter where you are in Europe, whether it is Germany, Spain, Italy or elsewhere, joining the Scoot Motion electric scooter rider community is just a tap away.
Delivery of Spare Parts and Accessories by Colissimo or Mondial Relay
For our in-stock spare parts and accessories, we offer flexible delivery options to ensure the speed and reliability you deserve.
Colissimo: Choose home delivery via Colissimo, and receive your spare parts within 48 to 72 hours, directly to your door.
Mondial Relay: If you prefer to collect your spare parts from a relay point, choose delivery by Mondial Relay. You will be able to select the most convenient collection point and collect your spare parts within 48 to 72 hours.
Please note that this shipping policy is only applicable to items currently in stock. To check the availability of an item, please contact us.
At Scoot Motion, we are committed to making your electric scooter buying and riding experience as enjoyable and convenient as possible. Our team is here to support your electric mobility needs, from selecting your product to its fast and secure delivery.
If you have any questions about our delivery process or need additional information, please do not hesitate to contact us. We are here to help you get the most out of your Citycoco or Scoot Motion electric scooter.
Contact :
Scoot Motion Address:
13 apple tree street,
85500 Les Herbiers
Email: servicecommercial@scoot-motion.com
Phone: 07 65 80 03 33
